Privacy Policy
Effective Date: 3rd November 2025
Zawiyah Seminary (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://zawiyahseminary.com, enrol in courses, or interact with our learning platform.
1. Information We Collect
We may collect the following types of information:
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Personal Information: name, email address, phone number, billing details, and account credentials when you create an account or make a purchase.
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Course Activity Data: information about the courses you enrol in, progress, quizzes, and certificates.
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Payment Information: processed securely through third-party payment gateways such as Stripe or PayPal — we do not store credit card details on our servers.
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Technical Data: browser type, IP address, device information, and cookies for site analytics and performance.
2. How We Use Your Information
We collect and use your information to:
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Provide you with access to courses and course materials.
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Process enrolments and payments securely.
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Send transactional and administrative emails (e.g., enrolment confirmations, password resets).
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Improve the functionality and user experience of our learning platform.
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Comply with legal obligations under Australian law.
We may also send you occasional updates or course announcements, but you can opt out at any time.
3. Data Storage and Security
We take reasonable steps to ensure your personal data is protected from misuse, loss, unauthorised access, modification, or disclosure.
All data is stored on secure servers and protected with encryption and password-controlled access.
If a data breach occurs that may compromise your personal information, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.
4. Sharing of Information
We do not sell or rent your information.
We may share limited information with:
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Service providers (such as hosting providers, payment processors, or email systems) who help us operate our platform.
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Legal authorities if required by law or to protect our rights, safety, or users.
All third-party providers are bound by confidentiality and data protection obligations consistent with this policy.
5. International Users (GDPR Compliance)
If you are located in the European Union (EU) or United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR), including:
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The right to access, correct, or delete your personal data.
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The right to restrict or object to data processing.
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The right to data portability.
Requests can be made by contacting us at support@zawiyahseminary.com.
6. Cookies and Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to improve functionality and understand visitor behaviour. You can disable cookies in your browser settings, but some features may not function properly without them.
7. Retention of Data
We retain your personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. Once no longer needed, data is securely deleted.
8. Your Rights and Access
You may request to access, correct, or delete your personal information by contacting us. We may require identity verification before processing your request.
9. Contact Us
For privacy questions, requests, or complaints, please contact:
Email: support@zawiyahseminary.com
Address: [Insert your Australian business address]
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.